Frequently Asked Questions

A need, a question?

General

OGY is a premium dietary supplement brand specializing in precision micronutrition. Our mission: to offer personalized vitamin and mineral routines, formulated for maximum bioavailability and effectiveness.

Because our formulas are unique, designed by an elite multidisciplinary scientific team, manufactured in France and Belgium in certified laboratories, and based on precise chronobiology and maximum bioavailability to optimize results.

All our supplements are manufactured in France and Belgium in specialized, certified, and regularly audited facilities. Each ingredient is chosen for its quality, purity, and effectiveness, then assembled according to strict traceability and safety standards.

Each pillbox contains one active ingredient to be taken at a specific time of day (morning, before meals, after meals, or evening). This system follows chronobiological principles to maximize absorption and benefits. A guide is included to assist you.

Don't panic! You can continue your routine with your other pill organizers. Contact our customer service to order a replacement pill organizer or for personalized advice.

If you miss a dose, do not double the dose the next day. Do not take any more supplements for the rest of the day, and simply resume your routine the following day. The benefits are built on the regularity and complementary nature of supplements in relation to chronobiology, rather than on a single dose which could create an imbalance.

OGY Supplements

A simple, visual guide is included with your order. It details which pillbox to take at what time of day to optimize absorption. If you have difficulty following the optimal dosage, please contact our customer service.

Contact our customer service: we can offer you a replacement pill bottle or adjust your next order.

Simply resume your normal routine the next day. Do not double the doses.

Each pill bottle contains one active ingredient to be taken at a specific time of day (morning, before meals, after meals, or evening). This system follows chronobiological principles to maximize absorption and benefits. A guide is included to assist you.

Yes, all OGY food supplements are 100% Vegan.

This is an additional source of essential nutrients (vitamins, minerals, trace elements) that support the body's natural functions. In OGY supplements, each ingredient is chosen for its quality, purity, and effectiveness, then assembled according to strict traceability and safety standards.

OGY supplements are formulated in safe and regulated dosages. Side effects are rare, but as with any health product, individual intolerance or hypersensitivity is possible. Detailed information is available for each of our products (link to product page). If in doubt, consult a healthcare professional.

Orders & Delivery

Our supplements are available exclusively on our official website to guarantee traceability and authenticity.

You can write to us via our online form, or at the email address listed in the "Contact" section. We will reply as soon as possible.

TBD

We offer standard and express delivery in France and Europe. Delivery times generally vary between 2 and 5 business days depending on the chosen method.

Orders are prepared and shipped within 24 to 48 business hours.

Don't worry, this may be a logistical issue beyond our control. Check your package tracking with the carrier or contact our customer service for personalized assistance.

Any questions?

If you cannot find the answer to your question in our FAQ, you can send us a message by filling out the form below.

Nos engagements

Fabrication en France et Belgique


Une qualité européenne au service de votre bien-être.

Paiement sécurisé & livraison rapide


Acheter en toute sérénité, recevoir sans attendre.

Transparence



Parce que la confiance commence par la clarté.

Un engagement éco-responsable


Préserver votre santé tout en respectant la planète.